Winter. Bring it On!
In Ontario, winter weather can include sustained below-average temperatures, heavy snowfall and adverse driving conditions.
And sometimes all three – at the same time.
In the old days, it would have added up like this:
Closed roads caused delays+ Impassable driveways forced propane deliveries to be re-scheduled
+ Buried propane tanks had to be dug out for safety/access for filing
= The entire delivery system backed up
But times have changed. To effectively address these challenges, Sparling's maintains a variety of technology-based programs and systems to help us improve service to you:
- SMART – Sparling's Mapping and Routing Technology. This innovative GPS based system custom designs, coordinates and schedules each propane delivery for every Sparling's Customer when you need it - in the most efficient routes possible. Find out more.
- "House Calls" – this system which automatically calls each Sparling's Customer the day before every propane delivery. The call is a delivery and safety reminder to you to ensure your driveway is clear and the tank is accessible. Contact Us.
- Tank Monitors – propane tanks are "right-sized" in accordance with your requirements (not too small and not too large - remember, if the tank is too small, you increase the risk of a supply interruption and too large, you increase the amount of "inventory" you carry between propane deliveries).
- "Right Size" Tank Size Adjustments – propane tanks are being "right-sized" in accordance with your requirements (not too small and not too large - remember, if the tank is too small, you increase the risk of a supply interruption and too large, you increase the amount of "inventory" you carry between propane deliveries)
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Current Information – all systems at Sparling's are Information Driven. And the only source for the most current information about your home, farm or business is you. With your help, we will be able to provide you with the best possible service:
- if you install additional propane appliances or equipment, let us know.
- if you have a change in lifestyle (i.e. additional people at home, family illness, remaining at home for the winter), let us know.
- if you have a change in business or production cycles, let us know.
Sparling’s is committed to being the most Customer Oriented Energy Provider in Ontario.
We will continue investing in people, programs, systems and services to providing you with the most reliable service – winter after winter.
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