Thank You For The First 50 Years
Many years ago, Grant circulated a timeless Service Memo to all employees. He reminded everyone that, at Sparling's:
"It's about service. Not propane. It's about a friendly, cooperative voice on the phone. It's a knowledgeable service man, who shows up on time and takes his boots off at the door. It's a clean shave, a clean uniform, and a clean truck. It's a fair price. It's a smile at the door. It's saying, 'thank you', to our customers - for being our customers. That's what we sell around here."
On with the next 50 years.