Your inquiry was received. Sparlings representatives are reviewing inquiries Monday to Friday
from 8:30am to 4:30pm and we will get back to you shortly.
Find us in your community
Sparlings Propane has been delivering propane fuel to our community since 1951. A 2nd generation family-run business, we take great pride in knowing our neigbours have a reliable and cost-efficient energy solution.
You can count on the experience of our customer service team who are propane experts for business, whether agricultural, commercial, forklift or fleet use.
Propane just makes sense.
Propane is exceptional energy. Clean-burning, portable and safe, propane is the energy of choice for an ever-changing variety of applications.
Founded in 1951, Sparlings is Canada's Oldest Propane Company. Today, Sparlings is the second largest propane company in Ontario.
We are dedicated to delivering a superior product, personalized services and an exceptional customer experience.
Fast, easy and convenient, Sparlings 24/7, online customer portal, Client Space, is packed full of information about your account that you’ll love. It is available to customers who receive their bill online as well as customers who still receive paper billing.
My Account is not set up to read the ‘0’ in front of your invoice number. Please ensure that you are entering the invoice number without the preface of 0.
Example: If your invoice number reads 063598, it should be entered as 63598 on My Account.
A calendar will pop up for you to select invoice date.
Your invoices are issued on a weekly basis. If you recently received your invoice, it is likely that the invoice has not been uploaded onto the portal yet. It can take up to two business days before your invoice is ready for viewing on My Account. Please check back in a few days and your invoice should be waiting for you!
If you can’t find your older invoices on My Account please contact your local branch and they will be happy to help assist you.
At this time, lubricant invoices are not available as a PDF.
My Account is set up to identify your account using the billing address postal code/zip code found on your invoices. Please ensure that the postal code/zip code you are entering into My Account is the same as the one found on your invoices.
My Account is not available on mobile phones. Please ensure that you are using My Account on your tablet, desktop, or laptop.
The Pay Now option is not available to Commercial customers. Please contact your local branch for all payment options.
If you are experiencing difficulty registering for My Account, we recommend that you contact your local branch or email customer.care@parkland.ca and one of our customer service representatives will be happy to help. You can also click the chat feature while visiting the My Account site or leave us a message if we are offline.
Our system works best on Internet Explorer and Google Chrome.
After registering for My Account, you will receive an email from portal.admin@parkland.ca to complete the registration process. Please ensure that you have clicked on the confirmation link and completed the registration process.
If the link in the email is not working, please copy and paste the link into your browser and follow through with the prompts on the page.
If you haven’t received the confirmation email, please check your junk/spam filter. For registration support please contact your local branch and one of our customer service representatives will be happy to help.
Yes, eBilling is still available for customers who wish to receive an email alert that your bill is ready.
Simply select the Request Service tab and use the drop down menu to select the type of service you require. Please allow 1 business day for a Customer Care representative to contact you to confirm your order.
To sign up on My Account for the first time, have a copy of your invoice on hand and locate your:
A Divison of Parkland Corporation. Copyright © 2021.